Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all of our Linux hosting services packages, meaning each assistance inquiry you submit is going to be answered to in only one hour maximum. Our support crew members are qualified to quickly remedy any case and to give you well–timed advice on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a group of certified technicians who will be able to reply to your request quickly. You could get hold of the technical support crew by opening a technical support ticket from your Web Hosting Control Panel or by sending us an e–mail message. On working days, you may also contact us on the telephone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working within the Control Panel, you can always just click the Help button and track down your problem in the group of articles or blog posts that will came up. We have also turned a lot of the content articles into instructional videos. The list of video tutorials will show up if you click the Videos option present on the top right.