Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center incorporated into your Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you may possibly encounter, they are compiled by our support team of well–trained technicians.

  • Top quality support service

  • Educational Videos

  • We have prepared a selection of educational video tutorials that detailedly demonstrate how you can handle a typical issue connected with your Linux hosting services account. You can find the instructional video clips in the Help Center section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 customer service and come with a sixty–minute support ticket response time guarantee. Our qualified support engineers will be online for you 24–7 and will sort out any issue that you may come across within maximum 60 minutes after the technical support ticket submission. In most instances, a reply will be given to you in less than 20 minutes.