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Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up menu will appear. It includes comprehensive information about all the operations that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of instructional video clips illustrating how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which comprises questions asked by real customers and offers real solutions. We periodically update our FAQ database with new questions & answers in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can get in touch with our great team of tech support engineers available 24/7 and ready to assist you with any question. Each support ticket you send will be answered in less than sixty minutes (the average response time being just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 275298

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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